Praise

Today boss told me that he was impressed by my presentation

I thought that he was going to say that it was due to me knowing alot

I was more surprised that he said that it was due to my confidence during my presentation

He said that AD thinks that im shy and that if customers scold or bully me I will cry. So I should try to exlude more confidence infront of AD Like during the presentation

Well I was in too much shock from the praise to respond intelligently

Should have told him that
1) appear soft spoken because of respect. Afraid that if im too loud it will be disrespectful.
2) im also new, should learn first rather then insist on my way
3) I may look soft, but im made of steel. I wont cry even if the customer scolds me. Im good at taking it in my stride.
4) if boss scolds me, will be sad but most important is to learn from mistakes
5) if I need to be firm and hard, I can be the very assertive, firm and demanding. However that is not always the way to go, people might do it but will be very unhappy inside.  I prefer to go the soft way to get the job done, and have happy people. When you are nice to them, people are more inclined to reciprocate and be nice to you.
6) I can be very scary, e.g. to suppliers everytime I scold them on the phone my colleague says that its very scary. But I choose not to.

Maybe 6 points is a bit verbal Diahorrea.. should have just told him that its an impression people have but its not true.. im like (cant figure out what is soft outside but hard inside)..

Hmmm...